This article will show you how to manage the auto-renewal settings for your domain names. This article assumes that you have already successfully logged into your Oskam client area.
Manage a domain
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View your domains by selecting My Domains from the Domains menu drop-down or clicking the Domains button.
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Your domains are shown along with their Auto Renew status - simply select a domain name by ticking the checkbox and then select from the menu to manage its settings.
Manage Auto-Renewal and Auto Invoice
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You can view the Auto Renew status within My Domains. You can manage auto-renewal for domains by visiting My Domains > Auto Renewal Status.
Auto Renew - disabling auto renew will suppress invoice creation, you will need to renew your domain manually to avoid it being cancelled.
Cancelling a domain
Disabling Auto Renew will result in the domain expiring at its next renewal and you will no longer be billed for it.
If you do not receive payment confirmation, then we have not renewed your domain, and you should contact us immediately to rectify any payment problems to ensure your domain continues to operate normally.
If you're looking to cancel your cPanel/StackCP hosting account we have a separate guide that details how to do that.