Knowledgebase

Which PHP functions are disabled on your WordPress platform? Our WordPress platform has been specifically designed to offer the best security, performance and...

How do I use the File Permissions Checker? The File Permissions Checker allows you to easily view and fix file permission issues which don't...

Is ImageMagick supported? ImageMagick - the open-source image tool - is supported. We currently run Version 6.7.2. The path...

Can I enable GZIP Web Server Compression? Gzip is a great of compressing files for faster network transfers - helping them load faster, so...

Can you update the version of cURL on your webservers? Occasionally, applications in your webspace may run checks to help ensure your website is secure....

What is the IP address that my site uses for external connections? Due to the distributed nature of our network, the IP address your site uses to make outbound...

How can I modify my hosts file? Your machine's local hosts file allows you to overide DNS for a particular domain or subdomain...

Should I choose a Linux or Windows hosting package? The type of platform you should choose depends on the software you plan to use to power your...

How do I find the IP address of a hosting package? If you're managing DNS elsewhere, or simply wish to know the IP address of a package, you can...

Temporary URLs: what are they, and what are they used for? When you create a hosting package you're given a temporary URL. There are a few reasons why you...

I can't connect via FTP, what can I do? There are a few common reasons why you may not be able to connect successfully via FTP. 1. Make...

Is Sellerdeck supported on your platform? Yes, Sellerdeck - the ecommerce toolset - is fully supported on the StackCP web hosting platform,...

Can I change my website's PHP configuration? Yes, you can. This is available via the Manage Hosting > Select Package > PHP...

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